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Help Center
Chargebacks
Dispute Types
Reach Admin
Refunds
Settlements
Transaction States
Dashboard
User Management & Security
Chargebacks
Chargeback Communication and Evidence Gathering
Dispute Types
General Evidence Types
Suggested Evidence for Submission
Frequently Asked Questions
Dispute Reasons
Reach Status
Chargeback
A chargeback is a dispute a customer files with their bank to reclaim funds back from the merchant. The issuing bank places a hold on the funds pending their investigation.
